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CGI Custom Windows & Doors in Coral Gables: What to Know First
CGI custom windows & doors in Coral Gables come with a specific set of needs, and we handle them as an independent CGI service provider. Most custom CGI work in Coral Gables runs two to four weeks from first measure to full replacement, depending on glass lead time and whether we’re matching an existing CGI profile or retrofitting a new one. Honest price posture: custom CGI work is not the cheapest line in the catalog, and anyone quoting it that way is cutting something you will not see until the job is done.
This page is for Coral Gables homeowners who own CGI windows or doors with an unusual shape, a discontinued sash, a door that binds in the summer, or a lintel that is starting to tell you something. If that sounds like your house, call (954) 507-3613 and we will send someone who has fixed that exact problem before.
How CGI Products Fail - and How We Fix Them
- CGI Estate Collection casements bind at the hinge side after a few Coral Gables summers. The Estate line uses a heavier aluminum frame than most competitor casements, and when the south-facing elevation expands, the sill track flexes downhill. Most installers try to re-shim the sash. We true the frame against the stud first, then re-set the sash. It takes an hour longer and it stays fixed.
- CGI Estate sliding glass doors drag on the track and eat the nylon roller wheels. Coral Gables humidity is hard on these. The factory rollers are fine glass shoes in a nylon carrier, but the carrier housing fills with fine dust and locks up. A lot of homeowners get told they need a whole new sliding door. In most cases, the fix is a better sealed aftermarket roller assembly with a wider track contact patch, and the door glides like the day it was set.
- CGI Estate single-hung windows lose their sash locks and the shop keeps sending the wrong one. CGI changed sash lock geometry about eight years ago, and homeowners get stuck with an old lock that is an eighth-inch off the new sash hole pattern. There is a specific part number crossover we keep on hand because this comes up on half the older Coral Gables Estate jobs we see.
- CGI Sunset fixed windows collect water at the bottom glazing channel in a specific way. The Sunset series has a deep interior channel that will hold rainwater when the weep system gets clogged with Coral Gables oak debris. The water sits in the channel, the sealant begins to haze, and the homeowner thinks the glass seal failed. It did not. We pull the stops, clear the weep track, re-bed the stops and the “fog” is gone.
- CGI Targa casements lose the concealed operator arm because the gear teeth wear flat on the drive plate. Targa uses a different operator profile than Estate or Sunset. A lot of homeowners buy a generic operator from a hardware store; it does not fit and they strip the arm. We replace the drive plate and the arm together with the correct Targa-profile part so the window opens with two fingers instead of two hands.
Our CGI Custom Windows & Doors Process
- 1
We take the call and talk to a person. You call (954) 507-3613, a live person answers, and we ask what the window or door is doing. No phone tree.
- 2
We come out and measure everything twice. Every opening gets measured twice because a custom CGI lite pattern or glass pack is not returnable if the opening is off by a quarter-inch.
- 3
We diagnose the whole opening, not just the obvious symptom. A cracked pane on a CGI Estate casement is sometimes just a pane. Sometimes it is a lintel shifting and the glass taking the stress. We look before we quote.
- 4
We give you the parts decision in writing. OEM CGI parts where it matters for warranty and safety; a better aftermarket part where the OEM part is the known weak point. You see the cost of each option on paper before we turn a screw.
- 5
We do the work and register both warranty layers. If the manufacturer offers a glass warranty and a frame warranty, both get registered before our truck leaves your Coral Gables driveway.
- 6
We test, we show you the test, and we leave the Done Right Promise. If it is not true, we make it right. No paperwork fight and no arguing.
What CGI Custom Windows & Doors Costs in Coral Gables
CGI custom work costs what it costs because the glass, the frame profile, and the opening all have to agree. Here is what we see on most Coral Gables homes:
| Job | Price Range |
|---|---|
| CGI Estate casement gear repair (operator arm + drive plate) | $285-$425 |
| CGI sliding door roller replacement (upgraded aftermarket, both panels) | $380-$650 |
| CGI Sunset fixed window re-bed and reseal (stops pulled, weeps cleared) | $340-$520 |
| Custom shape window replacement (matched to existing CGI profile, argon-filled) | $1,100-$2,400 per unit |
| CGI Estate sliding door full replacement, custom size with impact glass | $3,800-$6,200 |
What moves the price: impact glass vs. standard laminated, oversized panels that need a crane or extra set of hands, and whether the existing frame is square or needs to be rebuilt before the new unit goes in. Every estimate is free and every line item is written down before you decide. Call (954) 507-3613 for your exact number.
Why Coral Gables Homeowners Call TruePane Windows & Doors for CGI Work
It is not because we are the cheapest; it is because we are the last call they have to make. We have been doing this long enough that we do not guess on a CGI opening. Every tech who works on a Coral Gables estate home is background-checked, uniformed, and trained on CGI profiles before we put them on your job.
If your CGI window or door is beyond a sensible repair and you want a different line, we quote Andersen, Pella, and PGT side by side so you can see the difference in writing. We are also not married to any one manufacturer; we are married to the standard: if the pane is not true, the job is not done.
Every job carries the Done Right Promise and the Keystone Standard. We register both warranty layers before we leave. We have been doing that since Dale Kessler first opened the truck, and it is why homeowners in Coral Gables call us back when the next window starts acting up.
FAQs
Yes, provided the warranty was registered correctly at installation. The problem we see in Coral Gables is that many original installs were done by crews who never filed the paperwork, so the warranty is dead before the first symptom appears. If you still have your original paperwork, we will read it and tell you what is actually covered. Call (954) 507-3613 and have the paperwork ready.
Most custom CGI replacements run two to four weeks from measure to install. The lead time is almost always the glass pack: custom lite patterns and oversized panes are made to order, not stocked on a shelf. The actual install, once the glass is in, is usually one day per opening. Call (954) 507-3613 and we will give you a firm timeline after we see the opening.
Because CGI uses profile-specific hardware that differs between product lines, even within the same window family. A generic operator arm or roller wheel will fit “close enough” for a few months and then fail. We use the correct part for the Estate, Sunset, Targa, or whichever line is in your home, and we provide an upgraded aftermarket part where the original is the known weak point. Call (954) 507-3613 and we will match the part to your window, not to what is on the shelf.
Depends on the failure. A fogged custom-shape pane can often be replaced without pulling the frame. A bent or failing frame on an arch-top or geometric window usually means replacing the whole unit. We will tell you which one you have after we pull a stop and look at the glazing channel. If you are in Coral Gables, call (954) 507-3613 and we will give you a straight answer, not a sales pitch.
Yes. Every job, including custom CGI windows and doors, carries our Done Right Promise: if it is not done right, we make it right, with no paperwork fight and no arguing. Workmanship is our name on the line for 90 days, and the manufacturer warranty layers are registered in writing before the truck leaves your driveway. Call (954) 507-3613 for the full details in writing before you decide.
Call for Your Free Estimate
If you own a CGI window or door in Coral Gables that is fogging, dragging, binding, rattling, or just not closing the way it used to, call (954) 507-3613 today. A live person answers, you will get a free estimate with every line item written down, and you will get an honest read on whether you need a repair or a replacement. If it is not in writing, it is not a guarantee; it is just a conversation.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Coral Gables and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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