What Coral Gables Homeowners Say About TruePane Windows & Doors
Reviews are where a window and door company shows its true colors, and we don’t take that lightly. Dale Kessler founded TruePane in 2008 on a simple rule: if the pane is not true, the job is not done. That standard shows up in the way our technicians measure every opening twice, register both warranty layers in writing before the truck leaves the driveway, and back the work with our Done Right Promise. The comments below come from Coral Gables homeowners who have had us install, replace, and repair their windows and doors. We stand behind every word.
Recent Reviews
We had three original jalousie windows in our 1950s Coral Gables bungalow that leaked air like they weren’t even there. TruePane measured twice, showed us side-by-side quotes for PGT and Marvin, and walked us through impact ratings before we spent a dollar. The install crew finished in one day and the windows are dead level. You can feel the difference standing next to them.
Anika P., Coral Gables
Our front door had settled so badly you could see daylight through the top corner. Another company told me the whole frame needed replacing and quoted me a number that made my jaw drop. Dale’s team came out, found the hinge issue, re-trued the door, and charged me for a repair, not a reconstruction. That’s a square deal and I don’t say that lightly.
Miguel M., Coral Gables
We replaced every window in our two-story home before hurricane season. TruePane registered the manufacturer warranties in writing before they left, which no other company we talked to even mentioned. They also pulled the permits and handled the inspection. The crew was uniformed, polite, and treated our house like it was their own mother’s. I’d recommend them to anyone in Coral Gables.
Laura S., Coral Gables
After a bad experience with a contractor who installed a sliding door out of square, I was skeptical of anyone touching our patio. TruePane removed the old door, corrected the rough opening, and installed a new impact-rated sliding door that glides with two fingers. They explained exactly why the first install failed and what they did differently. No jargon, no upselling. Just work done right.
Norma G., Coral Gables
Dale’s team replaced our aging picture window with a custom energy-efficient unit. They quoted Andersen and Pella side by side on paper so we could see the actual differences in glass packages and frame materials. The new window cut the afternoon heat in our living room dramatically. Our air conditioner runs less, especially in August. That’s real savings, not a sales pitch.
Anika P., Coral Gables
I called TruePane at an odd hour expecting a machine and a human picked up. That alone told me something about the company. They came out, repaired a broken lock on our French door, and charged what they said they would. The technician wore a uniform and left the work area cleaner than he found it. When we’re ready to replace our windows, we already know who we’re calling.
Laura S., Coral Gables
Why Customers Trust Us
Trust in this trade comes down to a few specific practices, and we’ve built our Coral Gables reputation on all of them. First, we’re an authorized installer for more than a dozen manufacturer lines including, PGT, and CGI. That means we can show you side-by-side quotes on paper so you see exactly what you’re buying before you commit. Second, our technicians are background-checked and uniformed. They measure every opening twice because a window that’s out of true by even a fraction of an inch will fail early and void a manufacturer warranty. Third, we register both warranty layers in writing and state the durations before the truck leaves the driveway. We call it The Keystone Standard. If anything isn’t done right, our Done Right Promise means we make it right with no paperwork fights and no arguing. Dale Kessler has been in this craft his entire life, and he built TruePane to fix the out-of-true installs and voided warranties that plague too many homeowners. When you call (954) 507-3613, a live person answers. We’ll be there when we say, and we’ll quote you an honest number. After years of serving communities like Coral Gables, we plan to be here in thirty more.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Coral Gables since 2008.