CGI Windows & Doors Service Nationwide | TruePane Windows & Doors

Why Coral Gables Homeowners Choose CGI Windows & Doors

CGI windows and doors are built in Miami for Miami. They’re engineered for the High-Velocity Hurricane Zone, tested against flying debris, and built to take a direct hit from a storm that would tear lesser windows out of the wall. Yet even the best-engineered hardware doesn’t last forever without care, especially when it lives three miles from Biscayne Bay.

Call (954) 507-3613

TruePane Windows & Doors is an independent CGI repair in Coral Gables service provider. We’re not a corporate affiliate, and we’re not authorized by the manufacturer. What we are is a team of glaziers who have worked on CGI Sentinel casements, CGI Estate Collection impact windows, CGI Targa Series doors, and CGI 900 Series sliders in Coral Gables homes for the better part of two decades. We diagnose the real failure patterns we see in the field: salt-air hinge corrosion, storm-pressure seal failure, and hardware that binds in July humidity. If you need CGI service in Coral Gables, call (954) 507-3613 and a live person answers.

Why Trust TruePane Windows & Doors for Your CGI Windows & Doors?

CGI builds a good product. But a good product installed on a 1920s Mediterranean Revival home in Coral Gables has to be set, sealed, and tested against conditions that don’t exist in most of the country. Our technicians know the difference between a window that’s square on the truck and a window that’s square in the opening of a coral-rock wall that’s been standing since Calvin Coolidge was in office. The rough openings on those older masonry homes are never standard. They’re rarely plumb. And if you don’t account for that before you set a CGI Sentinel unit into one, you’ll have a sash that binds in August and a homeowner who’s calling us back in six months.

Dale Kessler founded TruePane in 2008 after spending his summers near the Miracle Mile watching his father re-glaze storefronts and residential sidelights before he was old enough to carry the caulk gun unsupervised. He trained in building construction technology at Miami Dade College, where he learned to read load specs and Miami-Dade product approval numbers the way most people read a menu. For the better part of two decades he has measured, set, and sealed windows and doors across Coral Gables and the surrounding neighborhoods, and he’s known locally for not moving on to the next job until the one in front of him holds plumb and passes a water test. That’s the standard our technicians work to on every CGI service call. If the pane is not true, the job is not done.

Common CGI Windows & Doors Problems We Fix in Coral Gables

Here’s what we actually see on CGI units in Coral Gables, week after week. Not from a brochure, not from a parts list, from the field.

• Sticking or jamming sashes on CGI Sentinel casement and awning windows. The Sentinel line is a workhorse impact casement, but its operator arms and hinges sit right in the path of the salt air that blows in off Biscayne Bay. Over time, the zinc and alloy components corrode, and the arm that was meant to glide starts to grind. A homeowner cranks harder, the arm flexes, and eventually the sash won’t seat at all. We replace the operator assembly with OEM-equivalent hardware and reset the sash so it seals under pressure.
• Fogging and seal failure in insulated glass units on CGI Estate Collection and 900 Series units. The Estate line and the 900 Series sliders use double-pane insulated glass rated for hurricane pressure. But pressure cycling, the repeated push-pull of storm-force winds over years, stresses the perimeter seal. Once the desiccant inside the spacer is saturated, you get fog between the panes that won’t wipe off. That’s not condensation on the room side. That’s a dead IGU. The glass in a CGI impact unit has to be replaced with glass that keeps the unit’s NOA rating intact, and we source exact-spec replacements for that reason.
• Failed or weak gas springs and rollers on heavy CGI Targa Series impact doors. A Targa impact door panel can weigh two or three times what a standard sliding door weighs, because it’s carrying laminated glass and a reinforced frame. When the rollers wear down or the gas springs lose their charge, the door starts to sag. The latch misses the keeper by a quarter inch. The homeowner starts lifting the door by the handle, which makes it worse. We replace the rollers and gas springs, realign the panel, and test that it opens and locks with one hand, not two.
• Corroded or seized multipoint locking hardware on CGI sliding and French doors. CGI uses multipoint locking systems on many of its impact doors, which is great for holding the door against wind pressure. It’s less great when months of coastal humidity and storm exposure work their way into the lock body. The levers get stiff, then they seize, and one day you can’t lock your door. We can often disassemble, clean, and lubricate the hardware. If the lock body is too far gone, we replace it with the correct CGI or exact-spec equivalent.
• Hard-to-crank or hard-to-slide operation after a storm. This is a Coral Gables-specific reality. A storm blows through, the wind loads the window or door, and afterward nothing operates the way it did before. The frame may have settled, the hinge screws may have pulled, or the operator gear may have jumped a tooth. We see it on every CGI product line. The fix is usually a combination of hardware replacement and sash realignment, not a whole new unit.

CGI Parts & Our Repair-vs-Replace Approach

When a CGI component fails, we have a decision to make: repair or replace. Our rule is straightforward. If the frame is sound and only the sash, glass, or hardware is compromised, we recommend repair. Every time. Replacing a whole CGI impact window because a set of hinges corroded doesn’t serve the homeowner, and it doesn’t serve the product.

For parts, we use genuine CGI components when they’re still manufactured and available. Hinges, keepers, balance systems, and operator arms from CGI are engineered to tight tolerances, and a cheap aftermarket hinge that’s off by a millimeter will bind a Hurricane-rated window. For sealed glass units and hardware that CGI no longer produces, we source exact-spec aftermarket equivalents from suppliers we’ve worked with for years. We don’t guess. We match the spec, and we verify the fit before we leave the shop. If you’re not sure whether your CGI window can be repaired or needs to be replaced, call (954) 507-3613 and we’ll tell you straight, normally on the first visit.

Our CGI Service Process - Step by Step

1. 1
   Diagnosis on site. A background-checked, uniformed technician arrives at your Coral Gables home, measures every opening involved, and identifies the specific failure: a worn operator arm on a Sentinel casement, a sagging roller on a Targa panel, a dead IGU on a 900 Series slider. We don’t diagnose over the phone. We put eyes on it.
2. 2
   Written estimate before work begins. You’ll see the cost in writing, line by line, with parts specified as OEM CGI or exact-spec equivalent. The price we quote is the price you pay. A square deal.
3. 3
   Repair or installation. We execute the repair, replace the glass or hardware, and where the job calls for it, verify compliance with Miami-Dade’s High-Velocity Hurricane Zone requirements. On Coral Gables jobs involving exterior changes, we work with what the Board of Architects requires, which often means matching the original Mediterranean profiles rather than installing whatever the product catalog defaults to.
4. 4
   Testing before we leave. The window or door gets cycled, sealed, and checked under pressure where applicable. If a blower-door test is part of the job, it’s done before the truck pulls away. Dale’s rule holds: if the pane is not true, the job is not done.
5. 5
   Warranty registration. Both manufacturer warranty layers, where they exist and are transferable, get registered in writing with durations stated, before the truck leaves the driveway. That’s The Keystone Standard, and we handle it on every job, not just the big ones.

CGI Products We Service & Install in Coral Gables

We service and install across the CGI line that matters in Coral Gables, including Window Installation services for new and replacement units. That includes CGI Sentinel Storm Windows, the Estate Collection impact windows, Targa Series impact doors, and the 900 Series sliding glass doors. We regularly work on fixed, casement, awning, single-hung, and horizontal roller configurations, and we can source hardware and glass for legacy CGI units that the manufacturer no longer actively markets. Locally, we keep a working stock of common CGI operator arms, hinge sets, rollers, gas springs, and multipoint lock components so most repairs in Coral Gables don’t wait on a freight truck.

We Also Service These Brands

CGI is one of the brands we know well, but it’s not the only one. We’re an authorized installer for more than a dozen manufacturer lines, including PGT, and we carry the same repair-vs-replace discipline across every one of them. If your Coral Gables home has a different brand in most openings and CGI on the windward side, we can handle both on the same visit.

FAQs - CGI Windows & Doors Service in Coral Gables

Can you fix a CGI impact window that fogs up between the glass? Yes, but the fix is glass replacement, not a cleaning. When moisture gets between the panes of a CGI Estate or 900 Series unit, the perimeter seal has failed and the desiccant inside the spacer is spent. We replace the insulated glass unit with an exact-spec, NOA-compliant piece of glass that restores the window’s hurricane rating. Call (954) 507-3613 for an exact quote. Estimates are free.

Do you service CGI Sentinel windows that are hard to crank? We do. A hard-to-crank Sentinel is almost always a worn or corroded operator assembly, sometimes with the hinge pin already bearing extra load from salt-air exposure. We replace the operator with an OEM-equivalent part, clean and lubricate the hinges, and reset the sash so it opens with one hand and seals tight when closed.

Can you adjust a CGI Targa impact door that scrapes the floor? Yes. A scraping Targa panel means the rollers have worn or the panel has settled, and the gas springs are often at the end of their useful life. We replace the rollers, check the gas spring charge, and realign the panel so it glides and locks without dragging. If the reveal between panel and frame is correct when we’re done, it’ll stay that way.

Will repairing my CGI windows keep their Miami-Dade NOA approval? A properly performed repair with correct-spec parts keeps the unit’s Miami-Dade Notice of Acceptance intact. That’s exactly why we don’t install generic hardware from a big-box store on an impact-rated CGI window. The NOA applies to the product as originally approved. When we replace glass or hardware, we match the original specification, and we’ll state what we installed in writing so you have a record. If it is not in writing, it is not a guarantee - it is just a conversation.

Do you work on CGI sliding glass doors that are hard to lock? We do. A hard-to-lock CGI slider is usually a multipoint lock that’s corroded or misaligned after the rollers sagged. We service the rollers first, because a properly aligned panel often makes the lock engaging properly again. If the lock body itself is seized, we replace it with the correct CGI or exact-spec equivalent.

How much does CGI windows & doors service cost in Coral Gables? A hardware repair, like a roller replacement or operator swap on a Sentinel casement, typically runs $185 to $420 depending on the part and access. A full insulated glass replacement on a CGI impact window runs higher, often $600 to $1,100 per sash based on size and glass type, and a Targa door roller and spring rebuild usually falls between $350 and $700. Full replacement pricing depends on the opening, the product series, and the Board of Architects requirements for your particular Coral Gables home. Call (954) 507-3613 for a written, line-item estimate. We don’t change the price once the work starts.

Book Your CGI Service in Coral Gables, FL

If you own CGI windows or doors in Coral Gables and something is binding, fogging, sagging, or just not sealing the way it should, call us. A live person answers at (954) 507-3613, and we’ll schedule your service visit, give you a written estimate, and stand behind the work with the Done Right Promise. We’ll be there when we say.

Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Coral Gables since 2008.