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PGT Custom Windows & Doors in Coral Gables: What to Know First
We install, replace, and service PGT custom windows and doors in Coral Gables as an independent PGT service provider, not a manufacturer rep. Most PGT custom jobs, window or door, get an exact written quote within three to five business days of the site visit, and the work itself usually completes in a single day per opening unless the frame is involved. Pricing lands where honest labor lands: you’ll pay for the measurements, the glass, and the set, not for a phone menu or a warehouse in another state. If you own a PGT window or door in Coral Gables and it’s binding, fogged, or leaking, call (954) 507-3613 and we’ll tell you what we’re seeing before we ever set foot on the property.
This page is for the homeowner who bought PGT for a reason and wants to know whether the product can be made right, or whether it needs replacing, and what that actually costs in Coral Gables today.
How PGT Products Fail - and How We Fix Them
PGT builds a solid product, but every line has its weak points. Here’s what we see on custom windows and doors across Coral Gables, and what we do about it.
- WinGuard aluminum frames lose their seal at the corners on custom radius and arch windows. The curved extrusions get joined with a corner key and sealant, and after ten-plus years of Coral Gables sun and afternoon thunderstorms, that sealant shrinks and opens a hairline gap. Water wicks in, the glass fogs, and the homeowner blames the glass unit. The real cause is the corner joint. We disassemble, clean the mating surfaces, re-bed with a marine-grade sealant rated for Miami-Dade exposure, and set new corner keys if the original ones have wallowed out.
- PGT 5500 and 7700 impact sliders bind on the track because the roller assembly was never adjusted after install. Custom oversized sliders, the kind you see on Coral Gables pool enclosures and lanai walls, are heavy. If the rollers aren’t carrying their share of the load, the sash sits on the track and wears it flat. We pull the sash, check the roller height on each corner, and set them so the panel glides with two-finger pressure. Half the time the rollers are fine; they were just never tuned.
- SGD870 custom hinged doors sag at the hinge side over time, especially the 8-foot models. This is a weight and thermal expansion problem, not a hinge failure. Coral Gables afternoons will move aluminum enough that the hinge screws lose their bite in the frame and the door starts dragging at the top corner. We’ll re-shim the hinges, replace any stripped screws with stainless, and re-set the sweep so the door closes square and the lock throws clean.
- PGT Spectrum and custom architectural shapes crack at the glazing bead when the installer forced a dry fit. We see this on triangle windows and trapezoids over entry doors on Coral Gables homes built in the 1990s and early 2000s. The bead gets hammered in on a hot day, the frame cools, and the bead splits. The glass is usually fine. We cut a new bead to the correct length with expansion allowance, set it with a proper rubber mallet, and the window is watertight again.
- Custom picture windows with internal grids show grid shadowing and rattling when the grid clips fail. The grids on PGT’s non-impact decorative lines are held with metal clips that fatigue with the constant thermal cycling of a Coral Gables exterior wall. The glass is intact; the grid is just loose. We can pull the glass unit only if the seal has gone, but when the seal is still holding we’ll re-secure the grids with OEM-spec clips rather than selling you a new sash you don’t need.
Our PGT Custom Windows & Doors Process
Here’s how a PGT job goes from your first call to the final walkaround.
- 1
Call and schedule. A live person answers. You tell us what the window or door is doing. We set a time and show up when we say we will, in uniform, with a truck stocked for PGT work.
- 2
Site inspection and measurement. We measure every opening twice, check the frame for square and plumb, and look at the failure the way a glazier does: from the outside in. We photograph what we can’t put on paper.
- 3
Written quote with options. We quote OEM PGT parts side by side with quality aftermarket equivalents, where available, so you can see the difference in price and warranty. You decide. The number on the paper is the number you’ll pay unless you change the scope.
- 4
The work. We handle the removal, the prep, the set, the seal, and the trim. Background-checked techs do the work the way they’d do it in their own mother’s house. No radio, no shortcuts, no rush.
- 5
Testing. We water-test every install with a hose and a moisture meter on the interior. If it leaks, we’re not done. The pane has to sit true or we don’t leave.
- 6
Warranty registration and the Done Right Promise. Before the truck leaves the driveway, we register both manufacturer warranty layers in writing and hand you a copy. If anything’s off in 90 days, we come back and fix it. No paperwork fight, no arguing.
What PGT Custom Windows & Doors Costs in Coral Gables
Here’s what we’re seeing on PGT work in Coral Gables, straight numbers instead of vague ranges that mean nothing.
- Custom arch or radius window glass replacement (WinGuard or Spectrum): $650 to $1,600 per opening, depending on size, shape, and whether the glass is impact-rated.
- PGT 5500 or 7700 sliding door roller replacement and track tune, including labor: $380 to $750 per panel.
- SGD870 hinged patio door re-alignment, hinge re-shim, and weatherstrip replacement: $425 to $850, more if the door needs a new sweep and threshold cap.
- Custom picture window grid clip repair on a large fixed unit (over 40 square feet): $300 to $600, glass unit untouched.
- Full custom PGT window or door replacement, installed, Coral Gables permitting included on a like-for-like swap: $2,800 to $9,000 or more; oversized or truly custom shapes push the upper end.
What moves the price most is size, impact rating, and whether the existing frame or buck is still sound. If the frame is rotted, the job changes and the quote reflects that before we start, not after. For an exact number on your PGT job, call (954) 507-3613 and we’ll come look. The estimate is free.
Why Coral Gables Homeowners Call TruePane Windows & Doors for PGT Work
We’re not the cheapest bid in Coral Gables, and we’ve never tried to be. We’re the company you call after the cheapest bid leaves you with a window that whistles in August and a door that won’t latch in June. Dale Kessler grew up around the Miracle Mile watching his father re-glaze storefronts and sidelights, and the rule on his whiteboard hasn’t changed since: if the pane is not true, the job is not done. Every PGT job we touch is backed by the Done Right Promise and The Keystone Standard, both warranty layers registered in writing before we leave your driveway. And when your PGT product is better replaced than repaired, we quote Andersen, Pella, CGI side by side on paper so you can make the call with your eyes open. We’ve been serving these communities since 2008 through Dale’s family craft. We plan to be here in thirty more, still answering the phone live at (954) 507-3613.
FAQs
Yes, in most cases. PGT’s written warranty covers the product, not the installation, and it does not require you to use a PGT-authorized service company for glass or hardware replacement, provided the work is done correctly. What voids the warranty faster than anything is an installer who drives screws where they don’t belong or uses parts that don’t match the original spec. We use OEM or approved-equivalent components and we register both warranty layers in writing before we leave. Call (954) 507-3613 for a straight answer on your specific window.
We keep the common PGT hardware on the truck: rollers for 5500 and 7700 sliders, hinge sets for SGD870 doors, glazing beads for Spectrum and WinGuard architectural shapes, and grid clips for custom picture units. Anything unusual gets ordered from PGT or an approved aftermarket supplier, and we’ll give you the real lead time when we quote. If you need it, call (954) 507-3613 and ask what’s available.
If the glass is sound, the frame is still square, and the hardware can be replaced, repair usually makes more sense. The exception is a custom shape with a failed frame or one that no longer meets current code for its application. We’ll tell you the honest answer and show you both numbers in writing before you commit.
We schedule site visits within a few business days for non-emergency work, and our live phone line means you’ll know the time before you hang up. If an opening is unsecure, we treat it like the priority it is. Call (954) 507-3613 and a person will tell you exactly where we can put you.
We do. The Done Right Promise says so, in writing, with no fine print that covers neither. If it’s not done right, we make it right. If it’s past 90 days and the manufacturer’s warranty applies, we’ll help you pursue that claim and handle the repair at agreed pricing. If it is not in writing, it is not a guarantee - it is just a conversation.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Coral Gables and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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